Reference

Legal terms for your pgr007 account

pgr007 puts Legal access, account controls and wallet records in one place, so you can understand the conditions before opening an account.

Indonesia policy scopeAccount data controlsWallet record clarityLocal-law access
pgr007 Legal terms for your pgr007 account
LEGAL HELP ROUTES

Get a clear answer before access

A Legal question should not leave you guessing about an account step or a wallet record. Start with the contact route shown in our account help area, then include the email or phone detail attached to your profile and the relevant transaction reference. We can direct questions about local access, policy wording, phone verification or a DANA, OVO, GoPay or QRIS status to the right review path. Keep your request focused so we can address the exact clause or record you are asking about.

Team online

Account access

Use the account help route when Legal wording affects your sign-in, phone verification or eligibility. Include your registered contact detail, but never send a password, wallet PIN or one-time code in the request.

Wallet records

For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, attach the transaction reference and date. We use those details to locate the relevant record without asking for secret credentials.

Policy changes

If a clause seems unclear or you want to request a wording change, contact us through the route linked from the Legal page. Tell us the section name and the practical issue you need explained.

YOUR DATA PATH

Know what our Legal process covers

Legal protection also depends on practical handling: we limit account access to the details needed for verification, keep wallet references connected to the correct profile and use security checks when a request…

Data handling

We use account details to connect your profile, phone verification and Legal requests to the correct record. When you ask about data, include only the contact detail needed to identify your account and leave passwords out.

Cookie choices

Necessary cookies can support sign-in continuity and remember a policy choice on your browser. You can inspect or clear cookies through your device settings, though clearing them may require you to sign in again.

Account security

Phone verification is an account step before access, and private credentials stay with you. Our Legal contact route will not require your password, wallet PIN or one-time code to explain a policy matter.

Record retention

We retain account and transaction records for the period needed to handle security, policy questions and applicable local requirements. If you ask about a record, provide its reference so we can identify the correct retention context.

Change requests

You can ask us to correct an inaccurate account detail or clarify how a Legal record is used. Send the request through account help with the section or field you want us to examine.

Data contact

For a question about personal data, cookies or account records, use the contact path linked on this page. We may verify account ownership before discussing private details or making a requested change.

Find answers about pgr007 Legal

These Legal answers cover the questions that usually arise before account access: local eligibility, data use, cookies, payment records and correction requests. Read the relevant answer first, then use the Legal contact route if your situation needs an account-specific response. We keep the wording tied to the account and records you actually control.

Legal is the page where we set out account access conditions, data handling, cookies, payment records and contact rights. It also explains that access is available where local law permits and that eligibility depends on local law, not only on whether your account can be opened.

You can open the Legal page from the footer or account menu while using an Indonesian connection. Account eligibility depends on local law, and access is provided where local law permits. If the wording affects your account, contact us before relying on a particular access route.

Legal covers how payment references relate to your account record. DANA and QRIS status details may be used to identify a transaction or resolve a policy question, while wallet credentials remain private. Include the reference and date when asking us to locate a record.

Usually, we need the contact detail registered to your account and a clear description of the Legal issue. A transaction reference can help with OVO, GoPay, bank transfer or virtual account questions. Do not send passwords, wallet PINs or one-time codes.

Yes. Use the contact route linked from the Legal page and identify the account field or record you believe is inaccurate. We may verify ownership before making a change, and we will explain if a record must remain for security or local-law requirements.

Retention depends on the record type and the period needed for account security, policy requests and applicable local requirements. If you need a specific answer about a DANA, OVO, GoPay or QRIS reference, send its date and transaction identifier.

Use the contact path shown on the Legal page and name the section or sentence that concerns you. Add your registered account contact detail when relevant. We can explain how the clause applies to access, data, cookies, phone verification or wallet records.